Pitney Bowes.

Brilliant Communications

Learning to listen, listen to learn – how the “Glue Guy” helps your Brilliant Communication shine.

by Michael Calderwood | April 5, 2011 | 1 Comment

glue_bottles_200px

Nobody tells me anything!

Ok, so that’s pretty far from the truth.  As the “Chief Listening Officer” for Pitney Bowes DMT, I spend most of my time listenin…

Read More...

Have a Better Conversation with Your Customers – the Story with Many Chapters

by Michael Calderwood | March 29, 2011 | 5 Comments

Many of us in the world of Customer Communications Management are trying to answer the big question – “How do I have a better discussion with my customers?”

 

Enjoy this post? Share y…

Read More...

“Hey, Ma!” – Saluting Innovators who “Get” the Message Right

by Michael Calderwood | March 21, 2011 | 1 Comment

kid

I’ve had an interesting life – in all the ways life can be “interesting”. I grew up in the crowded, lively world of the Bronx, one of 8 kids in an apartment…

Read More...