Pitney Bowes.

PB Software Digital Insights

Activity-Based Intelligence Just Got Smart AND Accessible

by Andy Reid | June 18, 2015 | No Comments

Blue Data

For the last 20 years, the intelligence community has been collating information and data from a huge variety of new sources. Information overload is the chief data challenge of today, which is quite opposite from when information scarcity used to frustrate analysts. As a result, intelligence community analysts need better ways uncover non-obvious connections between […]


4 Reasons Why Personalized Interactive Video is the Future of Customer Service

by Liz Roche | June 2, 2015 | 1 Comment

Businessman Holding Blank Clapper

It’s important for businesses to focus on creating an interactive and personalized dialogue with their customers – wherever, whenever and however they’re ready to listen and respond. These communications need to be convenient, accessible and easy for everyone to understand. It’s a customer service experience that’s no longer just expected these days; in fact, it’s demanded. […]


Achieve Pinpoint Accuracy with Modernized Address Management

by Kevin Ricks | April 29, 2015 | No Comments

Address Verification Software Data

Think about some of your most common numerical identifiers. Your date of birth. Your Social Security number. Your credit card numbers. Your cell phone number. Your home address. For the most part, these numbers are constant – they either don’t change at all, or only very rarely. That is, with the exception of your home […]


Why Geospatially Enabling Your Big Data is Good for Business

by Joe Francica | April 16, 2015 | No Comments

PB World

With the accelerating growth of mobile technology, the access to information for consumers – and businesses – has become virtually limitless. Statistics show that 80 percent of Internet users have a smartphone and 89 percent of mobile users’ time spent on media is through mobile apps. As mobile app use has skyrocketed, the importance of capturing data from those […]


Spectrum® v10 Enables Global Organizations to Get Agile

by Andy Reid | March 30, 2015 | No Comments

tech world 2

Global organizations are facing the challenge of blending new data sources with expensive, aging, business intelligence implementations. The most recent enhancements to the Pitney Bowes Customer Information Management solution is Spectrum v10 which addresses this issue in a number of ways. First, some background. Much has been said about consumer expectations going sky high in recent years. […]


Ten for Ten

by Andy Reid | March 30, 2015 | No Comments

survey with data

With the release of Spectrum® v10 Pitney Bowes is delivering vast improvements in the way customer information can be captured, organized and understood for greater insights. Spectrum helps companies leverage knowledge of the customer and their context, such as location, relationships, sentiment and influence to drive competitive dominance in the marketplace. The trusted data and […]