Ray Grant

Senior Product Manager, Pitney Bowes Software

Ray Grant is a Senior Product Manager with the Pitney Bowes communication management line of business. He first joined the Pitney Bowes Professional Services organization in 1999 to design and implement software solutions that helped customers fulfill their print stream engineering and document composition needs. Over the past 8 years, Grant has been working with companies in the US, as well as such countries as Brazil, Colombia, India, Sweden and Thailand to solve business problems in the areas surrounding EBP, EBPP and customer online self-service. Before joining Pitney Bowes, Grant was employed in the financial sector with State Street Corporation in Boston for 11 years.

Articles by Ray Grant

Leveraging Digital Archiving and Real-Time Retrieval for Superior Customer Engagement

by Ray Grant | November 29, 2016 | No Comments

engageone-vault

In the old days, businesses and organizations would archive and retrieve documents largely for logistical reasons. For example, tax paperwork or financial disclosures would need to be brought out of storage in the event of an IRS audit. Or, documents explaining how your business was complying with certain industry or government regulations would have to […]

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