John Kruzan

John J. Kruzan is Senior Director, Global Business Development, Pitney Bowes Distribution Solutions (PBDS). In his role, John is responsible for the development of strategic partners and indirect sales channels for the PBDS portfolio of inbound tracking and outbound shipping software. A veteran of the logistics industry, John has over 15 years' experience in developing new products and channels within the parcel and freight space. His work includes management positions at Airborne Express and DHL Express (US) as well several tech start-ups servicing the shipping, ecommerce and logistics industries.

Articles by John Kruzan

How to Optimize Fulfillment for Omnichannel Ecommerce

by John Kruzan | December 15, 2016 | No Comments

omnichannel fulfillment

What’s the most important quality of an effective omnichannel ecommerce experience? Your products. Customers will buy from you on any channel, unless they can’t find what they’re looking for, or have a hard time with shipping. So, if your mobile app offers a limited product catalog, or if it takes way too long for an […]