Localization Consideration for Global Ecommerce: Money Talks

by Yuka Kurihara |February 15, 2017|No Comments

foreign international currencies

Localization is an important part to creating a great global ecommerce customer experience. Now that you’ve localized your customers’ name and address correctly, what else do you need to get right? Cha-ching! It’s the money!  If you are expanding your global footprint, it’s important to be aware that global consumers expect to handle transactions in […]


The Continuing Rise of Cross-Border Ecommerce: The 2016 Pitney Bowes Global Online Shopping Study

by Rachel Martin |November 16, 2016|No Comments

global online shopping study

It’s no secret that online shopping has become an important part of our everyday lives. In fact, many retailers are starting to cease differentiating between online and offline since commerce is commerce – and both channels play a major role in driving global trade and overall business growth. But the way customers shop and buy […]


Localization Considerations for Global Ecommerce: Global Addresses Explained

by Yuka Kurihara |October 13, 2016|No Comments

japan post office postage mail

In my last blog, I talked about how important it is to get your customer’s name right in cross-border ecommerce. I’d like to cover another basic but important consideration to global ecommerce localization – address.  What’s so important about the address? It’s obvious, isn’t it? If the address is incorrect, the package will not be […]


How the January 2017 HS Nomenclature Update Will Affect Cross-Border Ecommerce

by Diana Garcia Martinod |September 8, 2016|No Comments

boxes import export

Calling all cross-border ecommerce retailers: The universal system for international product classification is getting a major update in the new year, and it will affect  how the goods you ship globally are classified and taxed.  The World Customs Organization (WCO) announced that amendments to the Harmonized System (HS) Nomenclature will go into effect on January […]


Tackle Cross-Border Ecommerce with a Global Mindset

by Pat Close |August 31, 2016|No Comments

chinese ecommerce

Here’s something that’s not getting enough attention from retailers: cross-border ecommerce. For those out there who are wondering how to make the juice worth the squeeze, your questions are about to be answered.  The market size of cross-border ecommerce is growing rapidly and is expected to eclipse $1 trillion in 2020, according to a 2016 […]


Localization Considerations for Global Ecommerce: Get Your Customer’s Name Right!

by Yuka Kurihara |August 23, 2016|No Comments

japanese handwriting

Addressing your customers correctly might seem like a very basic concern, but you can’t underestimate its importance, especially when it comes to addressing your customers from around the world. That’s why, when doing business globally, retailers need to think carefully about even the smallest localization considerations. Your products, marketing and ecommerce website should all be […]


Evolving the Supply Chain for Anywhere-to-Everywhere Shipping

by Mike Graves |August 8, 2016|No Comments

enroute multi-site shipping

The supply chain as we used to know it is gone. That’s changing the nature of shipping not only in the world of retail, but for a variety of businesses and industries. Change started, as it often does, with consumers. The instant gratification offered by online retail impacted shoppers’ expectations of speed of delivery. Forget […]


Enabling Seamless International Shipping for Marketplaces and Merchants

by Graham Heard |July 19, 2016|No Comments

global ecommerce marketplace

Growing merchants know the next retail frontier is global expansion. In some markets, the proportion of international retail volume rivals purchases from domestic customers, and that will only increase as more consumers in emerging markets are encouraged to buy from retailers in other countries. Marketplaces play a role in this growth because they represent an […]


IRCE Recap: Retail Responsiveness in the Age of the Consumer

by Rachel Martin |June 16, 2016|No Comments

IRCE 2016 Pitney Bowes booth

Last week’s IRCE in Chicago was an amazing experience for my internal team and from what I saw, it was the same for attendees. Outstanding sessions, aisles of industry expertise, networking with peers, and of course, spending quality time learning about the latest and greatest industry enhancements made it a terrific show. Pitney Bowes was […]


The Multifaceted Meaning of Omnichannel

by Rachel Martin |April 4, 2016|No Comments


The term omnichannel has been around a long time but it seems like over the past several months it’s been picking up steam. It’s trendy and used in lots of ways but when you think about what it really means, it’s quite complex. As such, it can often spread sheer fear into retailers because meeting […]