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Global Ecommerce Solutions

The Complexity of Compliance in Cross-Border Ecommerce

by Craig Reed | August 19, 2015 | No Comments

complexity compliance ecommerce

Online retail may still be relatively new to certain global markets, but in the United Kingdom, it’s practically second nature. Ninety percent of UK shoppers purchased something online in 2013, and the country is actually Europe’s top ecommerce market, according to Borderfree. These factors make the UK an intriguing target for global retailers who want […]


Growing Global 2015: Simplifying Cross-Border Retail

by Gregg Zegras & Jon Kapplow | August 5, 2015 | No Comments

international globe with flags

From the smallest ecommerce merchant to the largest big box chains, retailers of all sizes and from all countries are starting to recognize the significant global ecommerce opportunity. We were excited to see many of these merchants at Growing Global 2015, which took place this July in sunny Hollywood, CA. BorderFree, a Pitney Bowes company, […]


Dispatch from IRCE 2015: An Education in Ecommerce

by Jennifer Bakunas | July 1, 2015 | No Comments

Globe Map

Leaders in the ecommerce industry recently came together at the largest ecommerce event in the world, the Internet Retailer Conference and Exhibition (IRCE), June 2-5 in Chicago. As a Silver Sponsor of IRCE, Pitney Bowes joined more than 10,000 trailblazers from across the industry to dive in to discussions around  best practices for growing online […]


Building Trust Through Technology at IRCE

by Marsha Collier | June 12, 2015 | No Comments


It is always a special time when attending the Internet Retailer Conference and Exhibits (IRCE). When I wrote my first book, eBay For Dummies, I suspected that ecommerce would be the wave of the future. When my Starting an eBay Business hit the top best seller lists, I was convinced. I have devoted most of […]


The Future of Customer Engagement at IBM Amplify

by Craig Reed | June 3, 2015 | No Comments

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In today’s modern retail environment it’s becoming clearer than ever that if businesses don’t deliver what their customers expect, those customers will move on to find someone who can. With technology quickly and continuously changing the way consumers shop, work and play, retailers are tasked to rise to that challenge and adapt to meet the new […]


You’ve Got to Be “In It” to Win It Never Applied More #winning

by Marsha Collier | June 1, 2015 | No Comments

Marsha Collier

After I graduated and entered the real world of advertising, my observances of the small business people taught me far more than a classroom ever could. There were those (no matter how great their customer service) who just couldn’t make a go of it. Others succeeded in ways which were a mystery to me. Dumb luck, […]


Breaking the Barriers of Shipping at IRCE

by Jennifer Bakunas | May 19, 2015 | No Comments


For many businesses, that age-old adage “the customer is always right” still rings true. But in the increasingly complex world of retail shipping, it’s easier than ever for businesses to get it wrong. With more digital channels at their fingertips, more customers to answer to, and more data to manage, the opportunities for a possible […]


International eCommerce: Getting It Right, Every Time

by Craig Reed | May 6, 2015 | No Comments


Selling internationally can be daunting for any retailer. As the range and number of digital devices has soared, customer expectations for instant gratification and more personalized service have followed suit. By expanding beyond domestic operations and tapping into a global customer base, retailers gain a significant revenue stream opportunity. According to eMarketer, this year global business-to-consumer […]


Redefining the Customer Experience at Magento Imagine

by Craig Reed | May 4, 2015 | No Comments

global commerce

I had the pleasure of attending the fifth annual Magento Imagine conference in Las Vegas, April 20-22, joining some of my Pitney Bowes colleagues and more than 2,400 commerce experts to network, exchange ideas and build relationships. It was a jam-packed three-day event with merchants, partners, developers and who’s who of the commerce world coming together […]


Transformations in Global eCommerce

by Craig Reed | April 16, 2015 | No Comments


Some of us may remember Steve Jobs’ memorable interview with Wired in 1996 where he predicted the future power of global eCommerce. It’s “going to be huge,” Jobs said. But just how huge, he could not have known. A report from eMarketer indicates that retail eCommerce sales worldwide are expected to rise to nearly $1.6 […]