Pitney Bowes

PB Software Blogs

PB Software Blogs

Digital Insights

Data puzzle concept
According to the EMC Digital Universe study, the world's data is estimated to increase by 40 percent each year through [...]
Tue, Mar 03, 2015
Banks can leverage big data by building contextual offers & service.
The financial industry knows that Big Data is important. Institutions have heard that leveraging Big Data analytics can help generate [...]
Mon, Dec 08, 2014
World Map Business Background
Consumers are using location intelligence every day, even if they aren't aware of it. From the watch around their wrist [...]
Fri, Dec 05, 2014
Analytics will soon become a better way to judge customer satisfaction.
Success in business today means continually striving to increase customer satisfaction. This trend may have started with consumer-facing products, but [...]
Wed, Dec 03, 2014
Omnichannel communications need to replace multichannel strategies - here's why.
Last year, Forrester released a comprehensive study of how customer service is evolving. The firm found that, despite the wave [...]
Thu, Nov 20, 2014

Technology Innovations

Global Web Connections
We just got back from the IBM Impact 2014 Global Conference, where IT and business professionals come together to showcase [...]
Fri, May 09, 2014
3282014 Blog Image
In his recent blog “Did you notice? The ground rules have changed for managing customer information,” Manmohan Gupta talked about [...]
Fri, Mar 28, 2014
If piloting businesses through the internet years was not enough, the big single takeaway from SXSW interactive, the world’s largest [...]
Thu, Mar 20, 2014
Businesses often talk about taking a multi-channel approach to speaking with their customers, whether that is over the phone, email [...]
Fri, Mar 14, 2014
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The old ground rules of managing customer information are no longer working for today’s businesses.  In the age of the [...]
Wed, Mar 12, 2014

Industry View Points

As the healthcare landscape continues to evolve fueled by regulatory change in the U.S., stakeholders must adapt quickly to develop [...]
Tue, Feb 24, 2015
For financial institutions and banks, sales are occurring through more channels than ever before. Despite this, the bank branch remains [...]
Wed, Oct 15, 2014
In the world of insurance, data is king. It supports every aspect of the business, from underwriting to claims to [...]
Wed, May 14, 2014
While mail volume is decreasing, returned mail continues to create a significant burden for companies in the form of increased [...]
Fri, Dec 13, 2013
According to Quirk’s Marketing Research Review, over 92 percent of American consumers carry a mobile device. Of that 92 percent, [...]
Thu, Dec 05, 2013

Location Intelligence

Location Intelligence GIS
It’s not surprising that businesses are tapping into location-based analytics. Marketers are using location information to send customized messages to [...]
Thu, Aug 28, 2014
Location intelligence gives greater depth and life to information
You’d have trouble finding a business that doesn’t use data every day to make decisions. The range of activities businesses [...]
Wed, Aug 06, 2014
Location intelligence can be important for any business.
The ease-of-use of mobile apps like Google Maps and Strava (which is now being used for urban planning) has inspired [...]
Wed, Jul 30, 2014
Pitney Bowes and SAP join business intelligence and location intelligence.
For some time now, the biggest challenge for businesses involving location intelligence isn’t understanding why it’s important to know where [...]
Thu, Jul 17, 2014
MapInfo User Conf Memphis
Have you signed up for the 2014 MapInfo User Conference yet? From June 11-13, we’re at the birthplace of rock [...]
Fri, May 30, 2014