Pitney Bowes

PB Software Blogs

PB Software Blogs

Digital Insights

Touch screen mobile phone
Earlier this year, new research showed that Americans use smartphones and tablet apps more than PCs to access the Internet [...]
Fri, Oct 17, 2014
Insurance policyholders can be turned into lifelong customers - here's how.
If you see an insurance commercial on TV, there's a good chance that the insurer will be touting a lower [...]
Thu, Oct 16, 2014
insurance underwriting changes
The world of underwriting is changing – dramatically. With the advent of newer and more robust technologies, many of the [...]
Wed, Oct 15, 2014
Migrating and modernizing insurance document systems requires a strategic roadmap.
If you ask insurance executives about the state of the industry today, it's not long before the word “modernization” comes [...]
Thu, Oct 09, 2014
Customer engagement is more important than ever.
Best Buy, the largest specialty retailer of consumer electronics in the U.S., was experiencing dwindling sales as a result of [...]
Wed, Oct 01, 2014

Technology Innovations

Global Web Connections
We just got back from the IBM Impact 2014 Global Conference, where IT and business professionals come together to showcase [...]
Fri, May 09, 2014
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In his recent blog “Did you notice? The ground rules have changed for managing customer information,” Manmohan Gupta talked about [...]
Fri, Mar 28, 2014
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If piloting businesses through the internet years was not enough, the big single takeaway from SXSW interactive, the world's largest [...]
Thu, Mar 20, 2014
IntelligentMail
Businesses often talk about taking a multi-channel approach to speaking with their customers, whether that is over the phone, email [...]
Fri, Mar 14, 2014
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The old ground rules of managing customer information are no longer working for today's businesses. In the age of [...]
Wed, Mar 12, 2014

Industry View Points

Analytics
For financial institutions and banks, sales are occurring through more channels than ever before. Despite this, the bank branch remains [...]
Wed, Oct 15, 2014
Map
In the world of insurance, data is king. It supports every aspect of the business, from underwriting to claims to [...]
Wed, May 14, 2014
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While mail volume is decreasing, returned mail continues to create a significant burden for companies in the form of increased [...]
Fri, Dec 13, 2013
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According to Quirk's Marketing Research Review, over 92 percent of American consumers carry a mobile device. Of that 92 percent, [...]
Thu, Dec 05, 2013
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Losses from bad debt are costing utility companies millions every year. At the same time, utility organizations are dealing with [...]
Thu, Nov 14, 2013

Location Intelligence

Location Intelligence GIS
It's not surprising that businesses are tapping into location-based analytics. Marketers are using location information to send customized messages to [...]
Thu, Aug 28, 2014
Location intelligence gives greater depth and life to information
You'd have trouble finding a business that doesn't use data every day to make decisions. The range of activities businesses [...]
Wed, Aug 06, 2014
Location intelligence gives greater depth and life to information
You'd have trouble finding a business that doesn't use data every day to make decisions. The range of activities businesses [...]
Wed, Aug 06, 2014
Location intelligence can be important for any business.
The ease-of-use of mobile apps like Google Maps and Strava (which is now being used for urban planning) has inspired [...]
Wed, Jul 30, 2014
Location intelligence can be important for any business.
The ease-of-use of mobile apps like Google Maps and Strava (which is now being used for urban planning) has inspired [...]
Wed, Jul 30, 2014