The ability to test-drive an API before investing in one is crucial. After all, developers need to feel comfortable and confident with an API, to ensure that it meets their needs and works intuitively toward their goals, if they’re going to adopt it as part of their day-to-day. As any developer can tell you, having to fight with a cumbersome API stacked with multiple processes for what should be simple functions isn’t just counter-productive, it’s downright frustrating.
That’s where the new Pitney Bowes Developer Hub comes in. This self-service developer portal exposes a collection of information, communications and commerce services to help our customers enrich their applications, business processes and workflows. We want self-service simplicity to be a part of every stage of the customer journey, including Learn, Buy, Get, Use, Pay and Support.
We also pride our Developer Hub on its appeal to two kinds of developers: commercial and corporate developers.
The commercial developer aims to attract new business or create new customer experiences by enhancing his or her company’s existing product or solution, or by building an entirely new one. To that end, commercial developers spend the bulk of their time refining the product’s user interface and experience design, to ensure an intuitive and engaging experience.
The downside to this role? Commercial developers also end up spending too much time trying to polish the UI/UX of third-party APIs that they’re integrating into their company’s products. Or they spend too much of their time navigating through outdated or superfluous APIs, requiring them to create their own Product Health Dashboards and Reports to compensate for poor logging or usage data outputs.
Unlike the commercial developer, the corporate developer looks to build or enhance business workflow for more efficient process automation; i.e. a more internal, rather than external, consumer-facing, goal. But corporate developers end up running into a lot of the same headaches as their commercial counterparts with third-party APIs: antiquated products, superfluous documentation, multiple outlets for usage and transaction data (when only one is required or wanted), and altogether sinking in unnecessary amounts of time into working around cumbersome or difficult interfaces.
Test Drive Our New Developer Hub
Despite their different backgrounds and needs, commercial and corporate developers suffer from many of the same issues with problematic APIs, and both desire the same simpler, streamlined approach of well-documented and jargon-free APIs.
That’s what makes our Developer Hub such a valuable opportunity for both groups of developers – they may want different things out of their APIs, but need them to work in the same productive manner. And the only way to guarantee that is to try it for themselves first.
To try out our new self-service developer portal for yourself, please sign up for a free trial account.